Privacy Policy qrpay88 —
Your Data Security Is Our Priority

1Information We Collect

Qrpay88 collects your personal information to enable us to provide a secure, fair, and high-quality online gaming service. The information we collect falls into several main categories:

Account Registration Details:

• Full name as it appears on a valid government-issued identity document.
• An active email address and mobile number for account verification.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• The username and password you chose during registration.
• Current state and country of residence.

Identity Verification (KYC) Information:

• A copy of your identity card, passport, or other approved identity verification document.
• Proof of residential address, such as a recent utility bill or bank statement.
• Bank account or digital wallet details registered for financial transactions.

Platform Usage Information:

• Deposit and withdrawal transaction records including amounts, dates, and payment methods.
• Gaming history including game types played, betting amounts, and outcomes.
• IP address, device type, operating system, and web browser information.
• General location data derived from IP address for legal compliance purposes.
• Account activity logs including login and logout timestamps.

2How We Use Your Data

Every piece of information we collect is used for a clear and specific purpose. qrpay88 does not process your data for any purpose beyond the scope stated below:

• Account Management: Creating, maintaining, and securing your member account, including processing login requests and identity verification.
• Transaction Processing: Processing deposit and withdrawal transactions securely and efficiently via supported payment methods such as FPX, Touch 'n Go eWallet, and direct bank transfer.
• Fraud Detection: Analyzing account activity patterns to identify and prevent fraud attempts, money laundering, or platform abuse.
• Legal Compliance: Meeting reporting obligations to the relevant authorities where required by Malaysian law or a valid court order.
• Customer Support: Handling inquiries, complaints, and support requests submitted through our support channels.
• Service Communications: Sending important account-related notifications, relevant promotions, and policy updates that require your attention.
• Platform Improvement: Analyzing usage patterns in aggregate and anonymized form to develop new features and improve the overall user experience.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering support to members who need it.

3Sharing of Personal Information

Qrpay88 upholds a strict data protection policy. We do not share your personal information with third parties except in the following defined situations:

• Trusted Service Providers: We work with selected third-party service providers, including payment processors, identity verification providers, and technology infrastructure partners. All parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
• Legal Compliance: qrpay88 will disclose required information to authorities such as Bank Negara Malaysia, the Companies Commission of Malaysia, or law enforcement agencies when required by law, court order, or valid legal process.
• Fraud Prevention: In cases involving suspected fraud, money laundering, or financial crime, qrpay88 reserves the right to share relevant information with the appropriate authorities or financial institutions involved for investigation purposes.
• Business Transfer: If qrpay88 is involved in any merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

In all of the above situations, qrpay88 will only share information that is strictly necessary and will ensure that recipients maintain security protections equivalent to our own standards.

4Data Storage & Security

Your data security is the absolute priority of qrpay88. We implement a range of technical and organizational measures to protect your information from unauthorized access, loss, or unintended disclosure.

• Data Encryption in Transit: All communications between your device and the qrpay88 platform are secured by TLS 1.3 protocol with AES-256 encryption, ensuring no third party can intercept data in transit.
• Data Encryption at Rest: Sensitive data stored in our databases, including financial information and identity documents, is encrypted using industry-standard encryption.
• Internal Access Controls: Access to user data within qrpay88 is restricted on a need-to-know basis. All access is logged and continuously monitored.
• Regular Security Audits: The qrpay88 platform undergoes regular penetration testing and independent security audits to identify and address any potential vulnerabilities.
• Retention Period: Your data is retained for as long as necessary to fulfil the stated purpose or as required by law. Financial records are typically kept for seven years in line with compliance requirements.

5Cookies & Tracking Technologies

Qrpay88 uses cookies and similar tracking technologies to enhance your experience on our platform. Understanding how cookies work helps you make more informed decisions about your privacy.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. Without these cookies, the platform will not function properly. These cookies cannot be disabled.
• Functional Cookies: Storing your preferences such as selected language, display settings, and geographic location to deliver a more personalized experience.
• Analytics Cookies: Helping us understand how members use the platform — which pages are visited most, how long sessions last, and common navigation paths. This data is collected in aggregate and anonymized form.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and experience of the qrpay88 platform. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

6Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by qrpay88:

To exercise any of the rights above, please contact our privacy team by email at [email protected]. We will verify your identity before processing any request to ensure your data remains secure.

7Children's Data Protection

Qrpay88 maintains an absolute zero-tolerance policy toward the involvement of individuals under 18 years of age on our platform. We do not knowingly collect, store, or process any personal data relating to minors.

• The qrpay88 registration process requires strict age verification through a KYC process to ensure all members meet the minimum age requirement.
• Should we discover that a minor's personal data has been collected unintentionally, we will immediately take steps to delete that information and close the associated account.
• Parents or guardians who suspect that a child under their care has registered on the qrpay88 platform are advised to contact our support team immediately.

8Privacy Policy Amendments

Qrpay88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the security technologies we use.

• Any material amendments will be communicated to members via their registered email or in-platform notification at least seven days before the changes take effect.
• The "Updated" date at the top of this document will always reflect the date of the most recent revision.
• Continued use of the qrpay88 platform after the effective date of an amended Privacy Policy constitutes your acceptance of those changes.
• Previous versions of the Privacy Policy are available upon request through our support team for historical reference.

9Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the qrpay88 privacy team is here to help.

• Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week, including public holidays.
• Target Response Time: Within two working days for general enquiries; 21 working days for requests related to user rights.

You may also submit a data protection complaint to the Department of Personal Data Protection Malaysia (JPDP) if you believe your rights under the PDPA have been violated and qrpay88 has failed to address your concerns satisfactorily.